Privacy Policy

Privacy Policy

Introduction

Welcome to https://holiday-collision-service.collision-talk.com (hereafter referred to as “HCS” or “we”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and processing of information about our users in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in electronic documents
  • General Data Protection Regulation (GDPR) from the European Union
  • Lei Geral de Proteção de Dados (LGPD) in Brazil
  • California Consumer Privacy Act (CCPA) and its updated version, the California Consumer Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Data Privacy Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This privacy policy is applicable to all aspects of our online presence, including but not limited to our website, mobile applications, online services, and products. Please be aware that this policy does not extend to third-party websites or platforms that you may access through links on our site. These entities have their own privacy policies governing the collection and use of your data, so we encourage you to review them before using such services.

Processing Activities

This policy describes how we handle personal information when:

  • You register an account and use our applications or services as an authorized user.
  • You visit our websites linked to this Privacy Policy.
  • We communicate with you via emails, newsletters, phone calls, or text messages/SMS.

Personal Data Collection

We collect various categories of personal data, including:

  • Account Information: Details required to create and manage your user account, such as usernames, passwords, email addresses, and contact preferences.
  • Payment Information: Data related to payment methods you use for transactions on our platform, including cardholder names, card numbers, expiration dates, and security codes.
  • Financial Information: This includes transaction history, purchase amounts, and billing addresses associated with your account.
  • Purchase Information: Details about products or services you buy from us, such as order numbers, product quantities, and delivery addresses.
  • Mobile Device Identifiers: Unique identifiers assigned to mobile devices used to access our services, along with device types and operating system information.
  • Location Data: If you choose to provide it, we may collect your location data to enhance your experience or for analytics purposes.
  • Feedback: Any comments, reviews, or ratings you share with us, which help improve our products and services.
  • Social Media Information: Publicly available data from social media platforms when users interact with our content or share it.
  • Product Information: Data about the products you view, search for, or purchase on our site.

We obtain this information through direct user input, automated technologies, and third parties who assist us in providing services, all while adhering to data protection regulations.

Cookies

We use cookies to enhance your experience and gather analytics. Cookies are small text files stored on your device that serve various purposes:

  • Strictly Necessary: These ensure basic functions of our website, like secure login and navigation.
  • Preference: Cookies remember your preferences and settings, personalizing your experience.
  • Analytics: They allow us to track and analyze user behavior to improve our services.

Users can control non-essential cookies through our Cookie Manager, providing them with choices regarding data collection.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected. This includes complying with legal obligations and maintaining records for historical or research purposes. Once the data is no longer required for these purposes, we securely delete or anonymize it to protect your privacy.

Security Measures

We implement robust organizational and technical safeguards to secure your personal data. These measures include:

  • Encryption of data during transmission and at rest.
  • Engaging secure third-party processing partners who adhere to strict privacy standards.
  • Regular security assessments and updates to protect against potential threats.

Children’s Privacy

We do not intentionally collect or solicit personal data from children under the age of 18. If we learn that we have collected such information, we will take steps to delete it promptly.

Your Rights

Depending on your location, you may have specific rights regarding your personal data, including:

  • Access to and rectification of your data.
  • Erasure or the right to be forgotten.
  • Restriction or objection to the processing of your data.
  • Data portability.
  • The right not to be subjected to automated individual decision-making or profiling.
  • The ability to file appeals or complaints with relevant authorities.

To exercise these rights, please contact our dedicated privacy team at your earliest convenience.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage you to review it periodically for the latest information.

Contact Information

For any inquiries, unsubscribe requests, or questions regarding data privacy, please reach out to us: